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Reservation Policy

The Management of  Hotel di Garut Tour & Travel,
herewith we confirm the Reservation policy ( Term & Condition ) as follows.
  1. Reservation can be made if 50 % Deposit from One night charge is received.
  2. Transffered slip must be send to email hoteldigarut2@gmail.com or forwarding to 08192288626 if transffered with sms banking.
Reservation Policy
Period : All seasons
  1. FIT ( Personal, Company, Travel )Reservation advance, can be made & confirmed if 50 % Down payment from One night charge or Guaranteed Letter is received after one day reservation.GIT ( Group ) Reservation advance, can be made & confirmed if 50% Down payment from the total Payment is received 3 weeks prior to arrival. Otherwise ,reservation automatically cancelled.
  2. To Travel Agent : ( Pre – Payment ) FIT Reservation can be made & Confirmed if the voucher is received ( via fax ), also full payment must be received 3 days prior to arrival.
  3. GIT ( Group ) Reservation can be made & confirmed if 50% Down payment from the total Payment is received 3 weeks prior to arrival . Otherwise ,reservation automatically cancelled. Transffered slip, Guaranteed letter, Voucher must be sen to hoteldigarut2@gmail.com
Urgent reservation :
  • No transfer Deposit for walk in Guest, one night full payment must be received upon Check in.
  • To travel Agent, Voucher have to be sent on that day , and full payment have to received on that day or one day at the latest after guest departure.
  • Full payment must be accepted upon arrival (before check in).
Cancellation & Alteration policy
  1. GIT : Cancellation should be applied within 2 weeks prior to arrival.
  2. FIT : Cancellation should be applied within 7 days at the latest prior to arrival, if the reservation made under 7 days prior to arrival, the cancellation / alteration should be applied 1 x 24 hours.
Special for new years Eve :
Cancellation should be applied within 2 weeks prior to arrival.
  1. 100% one night charge for no show on the check in date
  2. 50% from the room rate booked if the hotel notified less than time limit mentioned.
Our Bank Account :

Authorized and confirmed by :
The Management of Hotel di Garut Tour & Travel
Posted by: HDG Team Trip Planner Tour Organizer
Garut Updated at: Sunday, April 27, 2014

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